Our intent is for each customer’s satisfaction. Returns and refunds are limited to the following situations:
1. Services received cannot be refunded
We will gladly adjust any service you receive within Three days of your service. If you are not satisfied with the work performed, we require that you return to the salon so that your hair can be visually inspected. At that time, we will make every effort to correct any problems to your satisfaction by rescheduling you with the stylist who performed the initial service, at no additional charge to you.
2. Refunds will only be considered if presented within 7 days of purchase. Products can only be refunded if unused and in its original packaging. If product is opened or used it is possible that a restocking fee will be charged. Refunds can only be processed with receipt.
3. No refunds are given for gift card orders.
4. Gift card orders are not exchangeable.